Finding the right commercial cleaning company is not an easy feat. Even if you have a clear idea of the services you need, the market is crowded and the service offerings are vague. While your budget may be limited, you might end up hiring a contractor that sounds good on paper but doesn’t end up meeting your standards. Of course, you can’t always expect things to go smoothly, but overall you shouldn’t feel that your janitorial services are not doing the job they were hired to do.
Sound familiar? Then consider changing your janitorial cleaning services and look for professionals who can deliver the quality you expect!
How do you know it’s time for a change? The professionals at Kohl Building Maintenance give you some tips where you can tell by the following signs:
Table of Contents:
5 Signs To Switch To A New Janitorial Service
1. Slow Response Times
If your commercial cleaning company is rarely available when you need it, it’s a tell-tale sign that you’re dealing with a contractor you can’t trust with the maintenance of your property.
Of course, companies have busy periods, and it’s not always a red flag if they’re slow to respond to your requests. However, it shows questionable work ethics if they regularly ignore you. The last thing you want is to spend hours on the phone trying to chase them down! So instead, find a true professional who will respond to your requests promptly and not leave you hanging.
2. Inconsistent Quality
Mistakes happen. If the janitors miss a spot here and there or fail to vacuum sometimes, you can probably chalk it up to chance. However, if they provide inconsistent quality on the regular, it could be due to poor training or poor management. Either way, it’s not your responsibility to figure out. Your janitorial cleaning services were hired to provide a certain quality and do so consistently. If this expectation isn’t met, it’s time to look for a new contractor.
3. Outdated Equipment and Methods
The commercial cleaning industry has changed significantly in recent years. There are now many new ways to meet customer expectations as products and processes have become greener, and electronic equipment has become lighter, more ergonomic, and more energy-efficient. Your contractor needs to keep up with the times, modernize its equipment and train its staff on new practices.
Unfortunately, there are still janitorial services in Thousand Oaks that have not yet transitioned to better equipment, processes, and products unlike Kohl Building Maintenance. If you notice that the janitors are not providing the quality you expect, it may be because of their outdated methods. Talk to them about whether they plan to upgrade, and if not, it’s time to look for a company that meets today’s expectations.
4. Non-compliance with Laws and Regulations
Since your business can be fined if you have a contractor who does not comply with regulations, you must be careful about who you hire. Ensure that your janitorial cleaning services comply with AB-1978 (the Property Service Workers Protection Act) to avoid paying a fine yourself.
Also, see if they have certifications or processes that will allow them to work safely in building maintenance. Providing you with the requested information is a sign of trustworthiness, so you can be sure they are serious about worker safety and compliance with the law.
5. Unreasonable Pricing
Too many commercial cleaners in Thousand Oaks work with vague pricing and unclear offerings, and it’s easy to lose trust in your building maintenance company if you feel you’re not getting good value for your money. So whatever your budget, you need to know what services you are paying for. Having a clear idea of what you’re being charged for will also help you decide which services to cut or increase when you’re drawing up your next budget.
You know you’re working with a professional when their pricing is transparent and they deliver the expected results. That’s the base of a good working relationship. Vague pricing, on the other hand, is a sign that they aren’t trustworthy, and you should stay away. It’s as simple as that!
Summary
Many little details make up a good building maintenance company: teamwork, training, good management, modern equipment, high standards, transparent pricing, client focus, and compliance with regulations. However, it’s hard to find a contractor that ticks all the boxes, especially in today’s saturated market.
If you’ve ever hired a commercial cleaning company with the mindset: “I just want cheap janitorial services near me,” you may have found unreliable contractors who do unsatisfactory work. It’s time to change your approach and look for janitorial services that work professionally, respond promptly to your requests, provide consistent quality, and work with the latest equipment to meet your expectations, whatever your budget.
Kohl Building Maintenance is a commercial cleaning company with decades of experience across various industries. Kohl Building Maintenance understands the importance of investing in staff, training, and state-of-the-art equipment to provide services tailored to your industry. We strive for excellent relationships with our customers and achieve this by delivering high-quality work.
If your current janitorial services are not performing as expected and you want to make the switch, contact Kohl Building Maintenance at 818-882-2600 . Our experts will be happy to create an efficient maintenance program to meet your needs.